FAQS
Frequently Asked Questions | BoozzyBaby
Account & Ordering
Do I need an account to place an order?
No—guest checkout is available. However, registered accounts unlock:
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One-click checkout for faster purchases
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Real-time order tracking and complete purchase history
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Exclusive early access to new releases and member-only promotions
Payment & Security
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, and PayPal.
How secure is my online order?
All transactions are protected by SSL-256 encryption. Your payment information is tokenized and transmitted directly to our PCI-DSS Level 1 certified processors—we never store full card details on our servers.
Will I incur foreign exchange fees?
All transactions are processed in USD. If your card is issued in another currency, your bank will apply its prevailing exchange rate and may charge a conversion fee; please contact your issuer for specifics.
Shipping & Delivery
How should I format my shipping address?
Use English characters (ASCII) only. Replace non-English letters with closest equivalents (e.g., "ç" → "c") to prevent carrier misrouting.
Can I change my shipping address after ordering?
Addresses cannot be modified once an order is processed or shipped. We recommend using your permanent residential address rather than temporary accommodations, as customs clearance timelines are unpredictable.
How long does shipping take, and how do I track my package?
| Service | Transit Time |
|---|---|
| Standard | 7–10 business days |
| Express | 3–5 business days |
Tracking information is emailed automatically upon warehouse departure. We are not responsible for delays caused by customs processing in your country.
What if items are missing from my order?
Contact us immediately at official@boozzybaby.com with your order number. Verified claims are resolved via reshipment or refund within 24 hours.
Pricing & Sourcing
Why are your prices so low?
Our products are sourced directly from surplus inventory at Chinese manufacturing facilities. Here's how we deliver exceptional value:
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First-hand sourcing: Longstanding factory partnerships secure cost-price inventory
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Limited batches: ~200 units per production run; listings removed once sold out
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Global accessibility: Cost-based pricing ensures affordability across all markets, including developing economies where modest purchases represent significant household expenditure
Quality assurance: Despite cost efficiencies, every item undergoes multi-point inspection before shipment. Our latest consignment departed the port last night and is now en route worldwide.
What if I'm not satisfied?
We offer a 30-day no-questions-asked return policy. Contact official@boozzybaby.com to initiate a return—we'll provide a prepaid label and full refund upon receipt. Your satisfaction is paramount; we operate under strict platform oversight and treat every customer relationship as foundational to our brand growth.
Our mission: ensure every quality product finds its ideal owner, wherever they may be.
Additional questions? Reach us anytime at official@boozzybaby.com — typical response time: under 24 hours.